Refund Policy
Effective Date: 03/01/2026
Business Name: Lelantus Training and Consultancy
Website: https://www.lelantustrainingandcoaching.com/
1. Overview
At Lelantus TC, we are committed to delivering high-quality health and wellness coaching services. Due to the nature of digital programs, coaching, and live experiences, all sales are subject to the refund terms outlined below.
2. Coaching Programs & Digital Products
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All purchases of coaching programs, online courses, and digital materials are final unless otherwise stated.
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Due to immediate access to proprietary content, we do not offer refunds once access has been granted.
3. Live Events, Workshops, and Retreats
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Payments for live events (including retreats, workshops, or intensives) are non-refundable.
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If you are unable to attend, you may:
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Request to transfer your spot to a future event (if available), or
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Transfer your ticket to another participant with prior approval
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All transfer requests must be submitted at least [X days] before the event.
4. Payment Plans
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If you select a payment plan, you are responsible for completing all scheduled payments.
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Failure to complete payments may result in:
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Suspension of access to services
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Collection efforts for outstanding balances
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5. Exceptions
Refunds may be considered under limited circumstances, such as:
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Duplicate purchases
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Technical issues preventing access (that cannot be resolved)
All exception requests are reviewed on a case-by-case basis and are granted at our sole discretion.
6. No Guarantees
We do not guarantee specific results from our coaching services. Outcomes vary based on individual effort, participation, and circumstances.
7. How to Request Support
If you have questions or need assistance, contact us:
[Your Business Name]
Email: [Your Email Address]
Participation Clause
Refunds will not be issued based on lack of results when the program has been accessed but not fully utilized.
Chargeback Protection Language
By purchasing, you agree to contact us first to resolve any concerns before initiating a chargeback or dispute.